Criticism Management on Social Media

We help you turn negative comments into an opportunity to strengthen your brand.

Critical posts, negative comments, and poor reviews affect all businesses sooner or later. How you choose to handle criticism can influence whether it escalates into a full-scale crisis or builds trust and strengthens your brand. We help you become proficient at handling criticism so that you feel more confident in your digital presence.

Why is it important to manage criticism in social media?

  • You prevent the situation from escalating into a crisis.
  • You gain trust among those who see the criticism on your social media.
  • You avoid worrying about posting content that might attract criticism.
  • It helps you handle both positive and negative reviews.

Examples of what we can help you with

  • Training in handling criticism on social media
  • Preparing responses to potential criticism
  • Counselling and practical management of criticism


Do you want to know more? Contact one of us:

Philip Tönning

Philip Tönning